How to Refer to Genesis Podiatry
Genesis Podiatry welcomes referrals from a wide range of healthcare providers, case managers, and support coordinators across Melbourne. We offer evidence-based podiatry care tailored for patients with injuries, chronic conditions, disabilities, and age-related foot health concerns.
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Our clinics are conveniently located in Templestowe and Footscray, with Telehealth podiatry available under the following conditions:
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For private patients
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For patients with care plans who have attended at least one in-person consultation per calendar year
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Where written approval has been provided by third-party funders (e.g. NDIS, WorkSafe, My Aged Care)
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We welcome referrals from:
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TAC podiatry referrals (Transport Accident Commission)
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WorkSafe podiatry referrals for workplace injuries
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SWEP providers (Statewide Equipment Program for orthotics and mobility aids)
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NDIS podiatrists (for self-managed and plan-managed participants)
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My Aged Care podiatry referrals (Home Care Package clients)
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DVA Gold Card holders
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GPs and allied health professionals (for care plans, CDM/Medicare referrals, and co-managed care)
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Our Podiatry Services Include:
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Skin and nail care for high-risk or non-self-managing clients
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Treatment for workplace and transport-related injuries
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Diabetic foot care and ongoing management
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Orthotics, ankle braces, fracture splints, and footwear assessments
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Wound care and pressure offloading
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Arthritis and joint pain management
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Paediatric podiatry and gait correction
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SWEP-registered orthotic and mobility device prescriptions
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Falls prevention programs and mobility support
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All services are delivered by qualified Melbourne podiatrists with experience in community, clinical, and multidisciplinary care settings.
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Bulk Billing Information
We provide bulk billed podiatry for patients who:
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Have a current EPC/CDM Plan, and
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Hold a federal concession card (Pensioner, Health Care Card, DVA), or
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Are under 16 years old
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A $15 gap fee applies to care plan patients without a concession card.
Please ensure all documentation is sent prior to the appointment, as Medicare does not allow backdated claims.
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How to Refer
Please send referrals and supporting documentation via:
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Email: info@genesispodiatry.com.au
Fax: (03) 9841 6333
Post: Genesis Podiatry, The Pines Shopping, Shop 79, 181 Reynolds Road DONCASTER EAST VIC 3109
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To assist with booking and eligibility, please include (where applicable):
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Claim or approval numbers (TAC, WorkSafe, SWEP)
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NDIS plan or aged care package info
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Client contact details
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Your contact details
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Clinical notes or reason for referral
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Write “Podiatrist to book” if you’d like us to contact the client directly
If we receive paperwork and no appointment is booked within 7 days, we’ll send an SMS reminder — if a mobile number is provided.
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Why Refer to Genesis Podiatry?​
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Fast appointment availability across Templestowe, Footscray, and Telehealth
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Collaborative approach with GPs, case managers, and allied health teams
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Customised care plans for short- and long-term recovery
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Experience in NDIS, aged care, WorkSafe, and TAC podiatry services
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Registered with SWEP for orthotic and equipment prescriptions
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Need a support letter, quote, service agreement, or referral form?
Contact our friendly team today — we're here to make the referral and payment process smooth for both you and your clients.
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