Genesis Podiatry- Legal & Compliance

1. Website Disclaimer

General Disclaimer

The information provided on this website by Genesis Podiatry (“we”, “us”, or “our”) is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, reliability, availability, or completeness of any information on this site.

Under no circumstances shall Genesis Podiatry, its directors, employees, or affiliates be liable for any loss or damage of any kind incurred as a result of your use of the site, reliance on any information provided, or purchase of any product. Your use of the website is solely at your own risk.

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Professional Medical Disclaimer

This website does not provide medical or health advice. The information provided — including blog posts, articles, product descriptions, or any other content — is for educational and informational purposes only and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.

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Always seek the advice of a qualified healthcare professional regarding any medical condition, treatment, or before starting a new healthcare regimen. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

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Blog Content

All blog posts and content published on this website are for informational purposes only. Genesis Podiatry expressly disclaims any and all liability arising from reliance placed on such information.

If you have specific concerns or require medical advice, please consult with a qualified professional.

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Product Disclaimer – Skin & Foot Care Products

Our online shop provides access to podiatry-related products. By purchasing or using these products, you agree to the following:

• Always follow the usage directions on the packaging or product label.

• Check ingredients carefully if you have known allergies or sensitivities.

• Perform a patch test before using a new product.

• Discontinue use immediately if irritation or adverse reactions occur, and seek medical advice.

• Do not use products on broken or irritated skin.

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Genesis Podiatry is not responsible for adverse reactions, injuries, or outcomes resulting from the use of our products.

Actual results may vary. While we make every effort to ensure product quality and accuracy, we rely on supplier/manufacturer representations and cannot guarantee absolute accuracy.

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COVID-19 Information

Genesis Podiatry is committed to providing safe and professional care. Measures include:

• PPE use by podiatrists.

• Temperature checks for staff and patients, when required. 

• Hand sanitiser at clinic entrances.

• Social distancing in waiting areas, when required.

• Regular disinfection of clinic spaces.

• Reduced patient numbers onsite, when required.

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Patients with illness or symptoms of COVID-19 are encouraged to reschedule or use Telehealth services where available.

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2. Privacy Policy

Introduction

At Genesis Podiatry, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you agree to this Privacy Policy.

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Information We Collect

• Personal details: name, date of birth, contact details.

• Health information: medical history, podiatry concerns, treatment notes.

• Payment details: billing and transaction information.

• Website usage data: IP address, browser type, browsing behaviour.

• Marketing preferences: newsletter or subscription sign-ups.

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How We Collect Information

• When you make an appointment or purchase a product.

• When you contact us via phone, email, or website.

• When using Telehealth services.

• When signing up for newsletters or promotions.

• Through cookies and analytics tools.

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How We Use Information

• To provide podiatry care and treatment.

• To process payments and deliver products.

• To communicate about services, appointments, or orders.

• To send updates and promotions (if opted in).

• To improve services and website performance.

• To comply with legal obligations.

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Disclosure of Information

We may share information with:

• Healthcare providers involved in your treatment (with consent).

• Third-party service providers (payment, shipping, IT).

• Legal or regulatory authorities if required by law.

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We will never sell your personal information.

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Security & Storage

We use secure systems, encryption, and staff training to protect your data. However, no system is completely secure.

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Cookies & Analytics

We use cookies and analytics to improve user experience. You may disable cookies in your browser, but some site features may be affected.

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Your Rights

You may:

• Access your personal information.

• Request corrections.

• Opt out of marketing communications.

• Withdraw consent (subject to legal requirements).

• Contact details are listed in Section 10.

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Data Retention

We retain information only as long as required by law or to provide services. Health records are kept in line with Australian regulations.

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Third-Party Links

We are not responsible for the privacy practices of external websites.

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Contact Us

Genesis Podiatry
Email: info@genesispodiatry.com.au

If unsatisfied with our response, you may contact the OAIC at www.oaic.gov.au.

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Policy Updates

We may update this Privacy Policy at any time. The latest version will always be posted on our website.

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3. Website Terms of Use

Acceptance of Terms

By using this Site, you agree to these Terms of Use. If you do not agree, you must not use this Site. Users must be 18+ or supervised by a parent/guardian.

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Intellectual Property

All content on this Site is owned by Genesis Podiatry or its licensors and is protected by law. Content may only be used for personal, non-commercial purposes. You must not copy, distribute, or create derivative works without permission.

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Prohibited Uses

You must not:

• Attempt unauthorised access to our systems.

• Upload viruses or malicious code.

• Engage in fraudulent or misleading activities.

• Scrape or mine data without consent.

• Infringe intellectual property rights.

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Medical Disclaimer

This Site provides general information only. It does not provide medical advice. Please see our Website Disclaimer for details.

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Online Purchases

Purchases are subject to our Refunds & Returns Policy and Shipping & Delivery Policy.

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Limitation of Liability

Genesis Podiatry excludes all liability for loss, damage, or injury arising from your use of this Site, except as required by the Australian Consumer Law (ACL).

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Third-Party Links

We are not responsible for the content or privacy practices of external websites.

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Privacy

Your use of this Site is also governed by our Privacy Policy.

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Governing Law

These Terms are governed by the laws of Victoria, Australia. Disputes will be subject to the jurisdiction of Victorian courts.

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Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of changes.

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Contact Us

Genesis Podiatry
Email: info@genesispodiatry.com.au